Who we are

Hope and Action Foundation is a registered NGO based in New Delhi, India.

Our Commitment to Privacy

Hope and Action Foundation respects the privacy of every visitor to our website and every user of our mobile application. Your privacy is paramount, and we go to great lengths to preserve it. This Privacy Policy describes how we collect and use information about our online visitors. We know you care about your information and we want you fully informed of our practices.

This Policy may be changed or updated periodically. By visiting Hope and Action Foundation at our website or using our mobile application, you accept the practices outlined in this Policy.

The Data We Collect

Our website and mobile application provide convenient ways for you to access our services and learn about important Hope and Action Foundation opportunities and events. We collect information about our online visitors both directly from our visitors and indirectly from other companies that provide data to us. We utilize this information to communicate with our supporters and clients and process their transactions. We do not sell it to other organizations.

When you use our website or application to make a financial contribution, apply for a job, sign up to volunteer or register for an event, we may ask you for your name, address, phone number(s) and other information relevant to your transaction. We will ask for standard credit card information when you make a financial donation.

We obtain information about our online visitors from other sources as well. For example, we engage vendors that provide contact information and other data. We use this data to help us engage with people who may be interested in participating in Hope and Action Foundation activities or contributing to Hope and Action Foundation’s mission. We also collect non-personal information about our online visitors using “cookies,” pixels, web beacons and other technologies that operate automatically when you visit our website. We use this information to give our website visitors a more personalized online experience and to help us make website improvements. The information helps us understand which parts of our website are the most popular, where our online visitors are going and how long they spend there. If you do not want us to collect information using cookies, you can disable this function in your browser. If you block cookies from us, we may not be able to customize your experience and our website may not function optimally.

How We Secure Data

We use a variety of security measures to protect your data. We maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of personally identifiable information.

We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.

How We Use Your Information

If you provide Hope and Action Foundation with personal information when you visit our website or use our mobile application, we may utilize the information in our programs and activities. We may enter your information into one of our databases so we can contact you to obtain your input, provide information about our programs and events, request donations or provide a more personalized online experience.

Hope and Action Foundation does not sell, trade or share our donors’ personally identifiable information with any other entity, except as described below. We do not send mailings to our donors on behalf of other organizations unless the donor has given us specific permission to do so.

On occasion, Hope and Action Foundation may share your information with our vendors and other partners that help us with our activities and programs. For example, we share information with vendors that help us fulfill orders, manage data and process donations and credit card payments. These vendors are bound by strict confidentiality rules and are permitted to use the information only to support Hope and Action Foundation operations. We also disclose information as required by law.

We Care About Doing It Right

Hope and Action Foundation is committed to accuracy and precision in processing your information. We have procedures to check for errors and our systems are periodically audited to make sure we process your information securely and accurately.

Note to Parents About Our Privacy Policy

Hope and Action Foundation has a variety of programs for children. We hope that children and parents will visit our website and use our mobile application together, so they can jointly learn about Hope and Action Foundation and opportunities for children to participate. Hope and Action Foundation does not intentionally collect personal information from people under 13 years of age.

Contact Us About Privacy

To let us know how you would like us to contact you, opt-out of receiving communications from Hope and Action Foundation or if you need to contact us to review your information or make corrections, please email us.

We Respect Your Privacy

Hope and Action Foundation is committed to respecting the privacy of its financial and in-kind donors, whether the donation is made online, by mail or any other method. When you make a financial or in-kind donation, you provide your name and contact information. Financial donors provide standard payment information including, in many circumstances, credit card data. We protect your information in a variety of ways, as outlined below.

We use industry standard safeguards to protect your information. Many donors use credit cards for donations. We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures We will not sell, share or trade our donors’ personally identifiable information with any other entity, except as described below. Additionally, we will not send mailings to our donors on behalf of other organizations, unless a donor has given us specific permission to do so. Hope and Action Foundation has vendors that assist with processing and managing donations and donor data. We give these vendors access to donor data. Our vendors are bound by strict confidentiality rules and are permitted to use donor data only to support Hope and Action Foundation operations.